Help & Support
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Frequently Asked Questions
DTF (Direct-to-Film) transfers are printed designs on a special film that can be heat-pressed onto garments and other surfaces. They produce vibrant, full-color prints that are durable and flexible. Just upload your artwork, and we print and ship the transfers ready for you to press.
We accept PNG, JPEG, and PDF files. For the best results, use PNG files with transparent backgrounds at 300 DPI. This ensures crisp, high-quality transfers at the exact size you need.
Pricing is based on the size of your transfer in square inches, multiplied by your per-square-inch rate. There is also a small heat press fee per transfer. The calculator on the order page shows you the exact price before you add to cart.
Standard orders are produced within 3–5 business days. Rush and next-day processing options are available at checkout for an additional fee. Shipping time depends on your location and the shipping method selected.
Yes! You can choose local pickup at checkout to skip shipping costs. We'll notify you by email when your order is ready for pickup at our Logan, Utah location.
Yes, we offer heat pressing as an add-on service. During the ordering process, you can choose to have us press the transfers onto your garments for an additional fee per transfer.
If you have an account, visit Order History to see all your orders. You can also use the Order Lookup page with your order number and email address.